Web Hosting Support Plans
At TroubleLine, we are well-versed with every aspect of web-based protocols. Therefore, we understand the intricacies that are involved as far as Web Hosting Support is concerned. This is the reason why we have support plans that revolve around extending efficient Web Hosting. These support plans have been specifically designed for Web Hosting companies of various magnitude. So, whether your scale of operations are huge or small, we have something for everyone!

Plan Features
Expert
Deluxe
Starter
Level 1 Tech
3 Members
3 Members
3 Members
Level 2 Tech
1 Member
-
1 Member
Level 3 Tech
1 Member
1 Member
-
Sales/Billing Support
2 Members
1 Members
-
Server Limit
20
20
20
Control Panel Administration
Basic Server Admin (more info)
Advanced Server Admin (more info)
# of Domains / Server
Unlimited
Unlimited
Unlimited
Average Response Time
30 mins
30 mins
30 mins
Average Resolution Time
4 hours
4 hours
2 hours
Dedicated Tech?
Server Monitoring Type
Proactive
(more info)
Reactive
(more info)
Reactive
(more info)
Support Through Helpdesk/Email
Emergency IM / Live Chat to You
(more info)
Standard IM Support to You (more info)
Live Chat to Your Customers?
(more info)
Only Technical
Only Technical
Only Technical
Sales/Billing Support Live Chat

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